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What is ThoughtBuzz?
ThoughtBuzz is a feature rich, web based application that provides social media monitoring for your company, brand or product. It is a platform for users to hear and engage with their customers, brand ambassadors across the internet.
What content does ThoughtBuzz provide?
Currently ThoughtBuzz provides content from the following sources
  • English language blogs
  • Social Networking sites such as Facebook and LinkedIn
  • Review sites such as Amazon Reviews
  • Q&A sites such as Yahoo Q&A
  • Twitter
What if I want to provide my own list of sources?
ThoughtBuzz supports custom sources. If content from your sources is not available out of the box, you can provide us the list and we will add it to our indexing database.
What about multiple languages?
As of now ThoughtBuzz only provides English language content. We do provide search results across different languages but sentiment and topic analysis is only done for English content.
What is real time?
For very popular sites such as Twitter, Facebook and top blogs, any new content is indexed almost real time. For external sites access is as fast as their APIs.
How do alerts work?
Any user can receive email alerts daily for any saved search. The alerts can contain positive, negative or neutral articles. Email alerts are sent out daily.
What browsers do you support?
We support IE7, Firefox 2 & 3. We don�t support IE6.
What kinds of support you offer?
We provide support through email at support@thoughtbuzz.net. All our clients receive a dedicated account manager and training.
 
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